QuickBooks allows connecting multiple systems in organizations by establishing a multi-user network. This helps to enhance the efficiency of the business by increasing the speed of data entry and storage. However, QuickBooks can sometimes foster technical glitches that can have severe effects on its output. QuickBooks Error H505 can trouble the user while switching to the multi-user mode or accessing a file from the network. If this error also creates problems for you while using QuickBooks, take the help of this blog to learn about the causes of its occurrence and the practical methods to resolve it.
Speak to a QB professional at 1.855.738.2784 for troubleshooting directions to rectify the error.
Reasons
This QuickBooks hosting error stops you from setting up a multi-user network due to these reasons-
- One or more of your workstations uses QuickBooks in multi-user mode, which prevents all other systems from accessing the file.
- QuickBooks is not allowed to connect to other systems or fails to set the path to the company file.
- QuickBooks fails to find the company file in its specified location because it was moved to a different location on your system.
Also Recommended: What is Error Code 1321 in QuickBooks?
Solutions
Some of the effective methods to resolve this hosting error in QuickBooks are mentioned below-
Solution 1- Fix QuickBooks hosting settings on the server computer and workstations
This error code is displayed on the screen when QuickBooks fails to establish a multi-user network due to incorrect hosting settings. You’ll be able to access/host your company file only when the server computer uses the multi-user mode and all the workstations run in single-user mode. If workstations start using multi-user mode, none of the systems will be able to access the file, and you’ll see this error code on the screen. A way to fix the error is by configuring the hosting settings in your QuickBooks as shown below-
- On the workstations where this error is displayed, launch QuickBooks and go to the File menu.
- Select Utilities and tap Stop hosting multi-user access.
- Convert all workstations to single-user mode using the same steps.
- Go to the QuickBooks File menu on your server computer and select Utilities.
- Click on Host Multi-User Access and save the settings.
- Reboot all systems, including the server computer.
- When the server computer reopens, open the company file on your QuickBooks in multi-user mode.
Solution 2- Use QuickBooks in Administrator mode
This error can also develop when QuickBooks fails to connect to other systems in the network due to interruptions of other applications or restrictions of the firewall. You can prevent the issue from recurring by using the software in Administrator mode, as shown in the following steps-
- Open the QuickBooks folder using File Explorer.
- Right-click on its launch icon and select Properties.
- Mark the Run this program as administrator checkbox under the Compatibility tab.
- Save the settings and rerun QuickBooks.
The multi-user mode issue will disappear, and you can work on your company file without problems now.
Conclusion
You are now aware of the conditions that provoke QuickBooks Error H505 while switching to the multi-user mode or accessing a company file. We hope you use the methods given in the blog to eliminate this error and use QuickBooks without any issues.
Contact a QB expert at 1.855.738.2784 if you encounter problems while using the methods.
Recommended reading: Error initializing QBPOS application log, how to fix it?
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